A tracked conversion is not automatically the same as immediately payable cash. TrustNeo separates conversion tracking, validation and payout operations so finance changes can be reviewed and audited.
Typical flow
1. A conversion is received and attributed.
2. The conversion is validated and its status is updated.
3. Approved affiliate payout is reflected in the applicable balance or ledger workflow.
4. When your account meets the payout requirements, you can submit a payout request using an available method.
5. The request can move through review, processing and paid states.
Your workspace may show pending, approved, available or paid amounts separately. This helps prevent unvalidated conversions from being treated as final settlement.
Keep your payout details current and review the payout status in your workspace before contacting support.
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