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Getting Started

Getting Started with TrustNeo

A simple guide to choosing an account type, submitting your application and getting ready to use TrustNeo.

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Offers & Promotion

How to Find and Promote Offers

Learn what to check before promoting an offer, including GEO, traffic rules, payout model and caps.

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Tracking Guides

How Affiliate Tracking Links Work

Understand tracking codes, click IDs, redirects and the information TrustNeo records for attribution.

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Tracking Guides

How to Use Sub1–Sub5 for Campaign Tracking

Use sub IDs to label source, campaign, creative, placement and other traffic segments without changing the core tracking code.

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Tracking Guides

Advertiser Postback Tracking Basics

A practical overview of click IDs, conversion IDs, server-to-server tracking and safe testing.

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Tracking Guides

Troubleshooting a Tracking or Conversion Issue

A checklist for diagnosing missing clicks, redirects, postbacks or conversions.

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Conversions

Understanding Clicks and Conversions

Learn the difference between a click, an attributed conversion and an approved payable event.

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Conversions

Why a Conversion May Be Pending or Rejected

Common reasons a conversion may need review or fail validation.

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Payments & Payouts

Affiliate Payouts Explained

Understand tracked commissions, approved earnings, payout requests and payment status.

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Compliance & Traffic

Traffic Sources and Promotion Rules

A simple guide to common traffic sources and the behavior that is not allowed on TrustNeo.

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