Platform support
Email support@trustneo.com with your account email, a clear description of the issue and any non-sensitive reference IDs that help identify the problem.
Affiliate applications and reviews
Affiliates should provide accurate promotional methods, primary traffic sources, relevant websites or channels, target geographies, and any requested compliance evidence.
Advertiser onboarding
Advertisers should be prepared to provide business information, offer terms, permitted traffic sources, conversion criteria, landing pages, payment arrangements and compliance requirements.
Fees and commercial terms
Email support@trustneo.com with your account type, intended partnership model, country and expected campaign volume. Request written platform fees, billing currency, payment schedule and any applicable minimums before committing.
Compliance and abuse reports
Send suspected fraud, prohibited promotion, impersonation, security or privacy concerns to support@trustneo.com. Include evidence where lawful and avoid sending passwords or secret API credentials.