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Contact TrustNeo

Use the appropriate channel for platform, partnership, compliance or account questions.

Support & commercial inquiries

Platform support

Email support@trustneo.com with your account email, a clear description of the issue and any non-sensitive reference IDs that help identify the problem.

Affiliate applications and reviews

Affiliates should provide accurate promotional methods, primary traffic sources, relevant websites or channels, target geographies, and any requested compliance evidence.

Advertiser onboarding

Advertisers should be prepared to provide business information, offer terms, permitted traffic sources, conversion criteria, landing pages, payment arrangements and compliance requirements.

Compliance and abuse reports

Send suspected fraud, prohibited promotion, impersonation, security or privacy concerns to support@trustneo.com. Include evidence where lawful and avoid sending passwords or secret API credentials.